No exchanges—Princess Polly does not offer exchanges or store credit for international returns. Sale returns—Princess Polly accepts returns for items on sale. No shipping fee refunds—The company won't refund the shipping fees you paid for upon ordering.
How much do you have to spend on Princess Polly to get free shipping?
Free Shipping on Orders Over $50 At Princess Polly, when you spend more than $50, you get free 3-4 days' standard shipping.
How long does Princess Polly usually take?
SHIPPING OPTION GET YOUR ORDER IMPORTANT INFO
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STANDARD SHIPPING 4-6 Days --
EXPRESS SHIPPING 2-3 Days --
How do I return a Princess Polly Order UK?
- We now offer Local UK Returns!
- Items can be returned within 30 days of delivery for a refund, gift card, or exchange.
- Items must be received in original condition - unworn, unwashed, with all tags still attached.
How do I edit my return on Princess Polly?
- If you would like to make an exchange, please complete the request when booking the return.
- New exchange orders will be processed once your return package is dropped off and scanned.
- You will receive an email with your new order number.
Can I edit Princess Polly order?
As soon as you place your order, we're on it we know you need it fast! Unfortunately, this means we are unable to make any changes as it's already being processed at the warehouse (literally within seconds). So sorry babe! You'll need to place another order or return any unwanted items.
Can u cancel a Princess Polly order?
Princess Polly reserves the right to review and cancel orders at any time. You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.
Does Princess Polly charge for returns?
Sale returns—Princess Polly accepts returns for items on sale. No shipping fee refunds—The company won't refund the shipping fees you paid for upon ordering.
How do I return my online order?
- Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online.
- Keep the original packaging.
- Take photos of any damage or defects.
- Start the return process ASAP.
What is a return label?
What is a return label? A return label is the sticker adhered to a box or mailer that includes an address, shipping barcode, and other information that a shipping carrier uses to identify the destination and track the package so it gets returned to the seller or appropriate warehouse.