What is 1-800 CONTACTS' return policy? We offer a 100% satisfaction guarantee on all orders. If your prescription changes, we'll even let you return the unused lenses, as long as they are sealed in their original packaging. Once we verify your new prescription, your lenses will be replaced and sent to you.
Can I return my contact lenses?
If you are still unsatisfied, and want to return your contact lenses, print and fill out a claim form. Mail the form, receipts and opened ACUVUE® boxes to the address on the claim form; return unopened boxes to your doctor. in the mail.
Can I trade in unused contact lenses?
Feel free to return your contacts for any reason. We'll even accept returns for opened boxes. Now, if you've worn the contacts, well then you can keep that pair. ... You can exchange any unused contacts for any reason, including opened boxes, no questions asked.