Can I return my Optimum equipment to an Optimum store?
Can I return my Optimum equipment to an Optimum store?
Any unopened Altice Amplifys can be returned within 14 days of the date of purchase to an Optimum store with your original receipt. Purchased devices are not eligible to be returned online. ... Only devices that have been purchased directly from Optimum can be returned to an Optimum store.
How do I send my Optimum equipment back?
Drop off the box. Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Do not use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
How do I cancel Optimum?
- Call customer service on (855) 276-5255.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your cable service.
- You will receive a confirmation letter or email.
How do I cancel my Optimum service?
- Call customer service on (855) 276-5255.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your cable service.
- You will receive a confirmation letter or email.
How do I reach Optimum customer service?
You can reach them by calling 866-209-1099 or by chatting online. If you have questions with your current account, reach out to Customer Service.