Yes, AliExpress does offer refunds. With a huge range of products offered in the store and numerous businesses operating on the platform, many things can go wrong. Because of this, AliExpress has created the Buyer Protection Program to grant its customers the right to refunds.
Can I be scammed on AliExpress?
So the answer to “Can you get scammed on AliExpress?” is unfortunately, yes. To prevent being cheated on: Make sure you are on a real website of AliExpress, as there are numerous fake ones. Always check the seller's and the product's ratings.Jul 8, 2021
What happens if item not received AliExpress?
According to our past experience, the majority of the packages will be delivered within the time frame promised by the seller. If your package does not arrive by the promised time (PST), please open dispute and we will help you then.
How do I get my money back from AliExpress?
- Log in to your AliExpress Account.
- Click on Orders and find the order you want to get a refund for.
- Hit Open Dispute.
- Fill in the information about the order.
- Add pictures/videos/messages to support your claim.
- Click on Submit.
What is buyer Protection on AliExpress?
If you have purchased anything on AliExpress.com, but didn't receive it within the seller's guaranteed delivery time, you can get a full refund.
Does AliExpress buyer protection work?
It's vital, therefore, that the site has a robust buyer protection policy. Luckily, it does. The company offers two important guarantees: A full refund if you don't receive your order: if the item does not show up, or even if it does not arrive within the timescale the seller specifies, you can apply for a full refund.
What happens when buyer protection runs out AliExpress?
If the time is over, you lose AliExpress protection and will not get a refund in case something is wrong with the product or you don't get it at all. Aliexpress protection is lost in this case. The seller can either agree to extend the protection or decline your request.
What do I do if I get scammed on AliExpress?
Open a dispute. You have to wait a minimum 10 working days after the package is mark as shipped. Then you have 5 working days to deal with the seller then if no agreement after that 5 working days Aliexpress will step in and make a “fair" decision in 3 working days.