If the items you bought from Eastbay didn't meet your expectations, then you can return them for a refund or exchange. ... You have up to 90 days from the original shipment date to complete an online return. FREE return shipping on all domestic orders.
What is your return and exchange policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement.Nov 10, 2021
Is an exchange a refund?
If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase.
How do I return my online order?
Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.
Can you return Eastbay items to a store?
If the items you bought from Eastbay didn't meet your expectations, then you can return them for a refund or exchange. Here's what you need to know for store/mail returns and exchanges: You have up to 90 days from the original shipment date to complete an online return. FREE return shipping on all domestic orders.
Does Eastbay charge return shipping?
If the items you bought from Eastbay didn't meet your expectations, then you can return them for a refund or exchange. ... FREE return shipping on all domestic orders. The items must be in new condition and repackaged in the original box.
Are exchanges and returns the same?
In the case of a return, you receive a refund when bringing merchandise back. When you're exchanging something, you do exactly that; exchange one thing for another and pay any price difference.Oct 8, 2010
How long do Eastbay exchanges take?
On average, returns will reach us in 3-7 business days. Our free exchange policy excludes bulk orders and orders shipped directly from the manufacturer. Free return shipping is limited to standard delivery within the contiguous United States and APO/FPO addresses.
What are returns and exchanges?
The difference between returns and exchanges is most prominent when looking at profitability. When a customer returns a product for a refund, the business usually loses money on the customer acquisition and return shipping costs, plus it needs to refund the customer any profit made on the original order.Nov 10, 2021