You have up to 45 days to return items purchased at Gap, Old Navy and Banana Republic. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Old Navy store. Merchandise purchased online cannot be returned to any of our Factory or Outlet stores.
Can I return online order to store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.27 Dec 2021
Does Old Navy sell plus-size clothes in the store?
Starting Friday, Old Navy will be offering every one of its women's styles in all sizes with no price difference. That means sizes 0-28 in stores and up to size 30 online. Over the years, retailers have expanded their offerings to cater to plus-size women.22 Aug 2021
Does Old Navy sell big and tall in stores?
Old Navy Although Old Navy doesn't have a separate big and tall section, the retailer has extended sizing options for a bulk of its men's clothing. Tops—including polos, T-shirts and casual shirts—come in men's sizes XXL to XXXL, with tall sizes available from M to XXXL.10 Sept 2021
How do I return an online purchase?
- Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online.
- Keep the original packaging.
- Take photos of any damage or defects.
- Start the return process ASAP.
How do I return an item?
https://www.youtube.com/watch?v=ebXaL3iZeas
How do I send back a package?
- Return label from the online store. There is a return label in the package you received.
- Return label that you print yourself. The online store has sent you an attachment in an email or a link to a website where you can print a return label.
- Return code.
- Pay for return yourself.
How do I get in touch with Old Navy?
- We're available to take your call 7a-1a EST, 7 days a week: 800-OLD-NAVY (1-800-653-6289)
- For orders shipping to destinations outside the United States: 614-744-3908.
- For customers with hearing impairments: 800-449-4253 (TDD)