Chair Pads & Bench, Pier 1Pillows and Cushions, Decorative Pillows and Chair...
At the checkout, your shipping charges will be calculated.Please make sure you include a physical delivery address when you check out because we can't ship to PO Boxes.
Processing times are taking longer due to COVID-19.Allow us 14-21 days to process your return before contacting customer support.Thank you for being patient.
The customer is responsible for return shipping charges with limited exceptions.
It can be difficult to choose the right décor for your home or office.We want you to be happy with your purchase.We are happy to help you find the right choice.We will help you get there if it isn't the right fit.
Most items can be returned for a store credit within 30 days of delivery.Outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.
Any items marked Final Sale can't be returned.Clearance items, personalized items and bundled items are included in other nonreturnable merchandise.Unless the entire bundle is returned, items are marked nonreturnable at the checkout or within the product description page.
If there is a mistake with your order, we will take care of it and work with you to find the best solution as described below.
To begin the return/exchange process, please reach out to our customer service team.Our customer service representatives can be reached by phone or email.
Most items can be returned for store credit within 30 days of delivery.The following will apply.
If there are mistakes with your order, we will make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund.There is no return shipping charges in such an event.
During our normal business hours, there is a 15 minute window for order cancellation because your order is processed as quickly as possible.If you have placed an order in error, please call Customer Service immediately.The order will be delivered if the cancellation request occurs more than 15 minutes after the order is placed, or outside of normal business hours.