Crew trainer job description, what does a crew trainer do, and how to become one
Fast food, or quick service restaurants, deliver meals to customers needing a quick breakfast before work or a dinner after a long day at the office.The crews of cooks, cashiers and others help their restaurants meet the needs of their customers.The training of crews for quality customer service is the responsibility of the crew trainer.The crew trainer job description explains that the workers rely on their own work experience and leadership skills to educate the crew.
Crew trainers work in fast food restaurants.Many of the crew members may be holding their first jobs after receiving their knowledge and experience from them.In addition to leader and mentor, the crew trainer job description includes instructor, evaluator, helpers, and fellow team members.Crew trainers want their crew members to have good customer service and leadership skills.
Communication.As the circumstances and environment dictate, crew trainers must speak clearly and audibly.The crew members should not be embarrassed by the delivery of instructions in the presence of patrons.Communication skills include listening to the instructions of the store manager or on-duty supervisors, as well as questions from the crew members.
Customer service.Modeling high standards of customer service is part of the job description of crew trainers.The trainers must be attentive to customer requests and prompt in their responses.
Leadership.Crew trainers teach members how to complete tasks and customer service.Leadership skills include giving clear instructions, constructive feedback and assistance to crew members.
There is patience.The crew trainer job description includes the exercise of patience.Many crew members are new to the workforce and may need assistance.According to the U.S. Bureau of Labor Statistics, fast-food restaurants and other food and beverage outlets employ a larger number of 16 to 19-year old workers than other sectors.
Physical.Shifts at fast food restaurants can last up to eight hours at a time, with trainers spending much of that time standing, moving and reaching for items and tools.Trainers have to be able to lift canisters and boxes, pull recepticles, sweep and mop when working with crew members.Trainers use hand coordination to demonstrate food preparation.
Prior experience on crews or restaurant settings gives the primary path to the position.Crew trainers don't have formal education in the job.TheFamiliarity with the restaurant helps applicants become crew trainers.
To become a crew trainer, you need a high school education or equivalent.
Crew trainers can participate in company-sponsored training programs.Trainers can learn about safe and sanitary preparation of food and how to lead restaurant workers.Specific menus, specials and operations of the company or brand are covered in training sessions.Crew trainers who worked at another restaurant may be helped by this.
Training can help crew trainers become certified in the principles of safe and healthy kitchens and food operations.
Crew trainers are usually in fast food restaurants.Experience as a crew member exposes would-be trainers to running cooking equipment, keeping drink dispensers supplied and working, taking orders and payments, and drive-through work.Trainers should have experience in all of the fast-food restaurants.
Crew trainers can use prior work with the company to understand the procedures and standards for running stores.In order to find crew training work, experience as a cook, server, dishwasher, cashier or other part of the kitchen can be helpful.
Quick service restaurants are usually open early in the morning and late at night.Some restaurants operate on a 24 hour basis.Crew trainers have to work at early hours or late evenings.It's common to work on the weekend.
According to the U.S. Bureau of Labor Statistics, there will be an 11 percent growth in the employment of combined food preparation and serving workers.343,500 positions will be added through that time.There were more than three million workers in these occupations in the year.Some workers will hold crew trainer positions.
Demand for fast-food restaurants, crew members and crew trainers will be supported by the busy schedule of families and individuals.Less time for families to prepare meals at home is caused by a constant increase of two-parent workers, commute times and after-work schedules.
Customers prefer healthier ingredients in their food.Fast-food restaurants are serving salads, grilled foods, fruits and other non-fat or sugar menu items.Crew trainers may need to show experience in or knowledge of these types of foods to get jobs in quick service restaurants.A career in the restaurant industry may lead to shift or store managers.
Crew trainers can show off their leadership and management skills by guiding, instructing and mentoring crew members and new hires to the restaurant.Demand for fast food establishments should be supported by busy schedules and the need for crew trainers.Share on Facebook, share on social media platforms, and on the internet.