Last week, Shawn Gorman, L.L. Bean's Executive Chairman, wrote an open letter to customers about their guarantee. ... A Letter to Our Customers, Since 1912, our mission has been to sell high-quality products that inspire and enable people to enjoy the outdoors.Feb 18, 2018
Does L.L.Bean still honor lifetime warranty?
L.L. Bean's outdoor gear — including its signature Bean Boots prized by campers and hipsters alike — is no longer guaranteed for life. ... The previous lifetime guarantee, which enabled customers to return products years — or even decades — after purchase, has long been a selling point for the company.Feb 9, 2018
What is L.L.Bean's guarantee?
We stand behind all our products and are confident that they will perform as designed. If you are not 100% satisfied with one of our products purchased directly from L.L.Bean, you may return it within one year of purchase for a refund.
Can I return something to L.L.Bean without a receipt?
If you don't have a gift receipt, we will still accept your return if the item is unused and unworn with the original packaging, and you will receive a merchandise credit for the last known selling price.
Does LL Bean still have lifetime warranty on backpacks?
Last week, Shawn Gorman, L.L. Bean's Executive Chairman, wrote an open letter to customers about their guarantee. ... A Letter to Our Customers, Since 1912, our mission has been to sell high-quality products that inspire and enable people to enjoy the outdoors.Feb 18, 2018
Does LL Bean still honor lifetime warranty?
L.L. Bean's outdoor gear — including its signature Bean Boots prized by campers and hipsters alike — is no longer guaranteed for life. ... The previous lifetime guarantee, which enabled customers to return products years — or even decades — after purchase, has long been a selling point for the company.Feb 9, 2018
Can you return something to LL Bean without a receipt?
If you don't have a gift receipt, we will still accept your return if the item is unused and unworn with the original packaging, and you will receive a merchandise credit for the last known selling price.