An excess is the part of a claim that you have to pay from your own pocket. One of the main purposes of an excess is to prevent people claiming for minor ailments that only cost a small amount but cost insurance companies a lot in time and money to process.Mar 6, 2020
Does Animal Friends insurance pay vet direct?
Yes, we can pay your vet directly at their discretion. This can be done by ticking the 'Pay my vet directly' box on the claim form. Alternatively, your vet can claim directly by using Pawtal, our online claim system for vets only.
Does Direct Line pet insurance cover pre existing conditions?
With insurance, you're covered for accidents and illnesses, as well as for the ongoing costs of medication and consultations for pets with long-term conditions. Unfortunately, many providers won't cover pre-existing conditions.
What is excess fee in pet insurance?
The excess is an amount you'll need to pay when you make a claim. You'll need to pay one vet fees excess per accident per policy year. If your pet is injured in a new accident, this will start a new claim and you'll have to pay the excess.
Does pet insurance have an excess?
A policy excess is an amount you must pay towards a pet insurance claim. The amount can vary between insurers and you often have an option to pay a higher excess to reduce your premium. Your excess is likely to increase once your pet turns 8 or 9.Nov 5, 2021
What is direct lines compulsory excess?
Compulsory excess. + Voluntary excess. = Total excess you'd pay in the event of a claim. For example, if you choose a voluntary excess of £350 and a compulsory excess of £100 applies, the total excess you'd pay if you had to claim would be £450.
Do Direct Line pay vets direct?
We're happy to send claim payments directly to your vet, as long as they're happy for us to do so. If you would like us to pay your veterinary practice directly, you should pay the excess to the practice first.
Does any dog insurance cover pre-existing conditions?
No pet insurance will cover a pre-existing condition. However, even if your pet has a pre-existing condtion they can still benefit from coverage for any seperate/unrelated injuries or illnesses. Additionally, some providers will cover "curable" conditions.
Can you take out pet insurance after diagnosis?
Yes, provided the pet is not showing clinical signs associated with the hereditary or congenital condition prior to the start of coverage or during the waiting period.
Can I cancel Direct Line policy online?
To cancel your car insurance policy with Direct Line, you can call them or chat to them online. There's also a "Virtual Assistant" chatbot, but that will redirect you to get in touch with their customer service team if you ask about cancellation.
Do Direct Line have live chat?
If further support is needed, you'll be directed to one of our webchat agents. The easiest way to contact us is through our virtual assistant, who will put you in touch with the right person to help. Are you ready to make a claim or do you have questions about claims? Whatever you need, we've got you covered.