west elm warrants that west elm Work Collection Licensed products are free from defects in materials and workmanship for a period of five (5) years. This warranty is valid from the date of delivery to the original End User and is non-transferable.
What is West Elm return policy?
Can I return or exchange an item? Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.
Can I return West Elm after 30 days?
Damaged or defective West Elm merchandise can be returned even after the expiry of the 30-day return window. To get a full refund, you must reach out to their Customer Care Center. They process a refund or an exchange on a case-to-case basis.
How much does it cost to return furniture to West Elm?
West Elm return policy You may have to pay for return shipping costs (generally between $6.50 and $13.25). Furniture, however, cannot be returned to a store.
Is West Elm return free?
West Elm return policy Most non-furniture items can be returned to your local West Elm location for free or mailed back via UPS (just follow the instructions on the paperwork that came with your item). You may have to pay for return shipping costs (generally between $6.50 and $13.25).
Does West Elm have customer reviews?
This West Elm furniture review found a varied customer response based on its research. On Trustpilot, they have a ranking of 1.3/5 stars with over 280 reviews. Customers noted that there were issues with their delivery times, having reported delays or not receiving their orders.
Who is the CEO of West Elm?
Alex Bellos
Where is West Elm from?
The eco-friendly furniture and decor retailer West Elm, owned by Williams-Sonoma IncWilliams-Sonoma IncWilliams Sonoma is an American retailer of cookware, appliances and home furnishings. It is owned by Williams-Sonoma, Inc. and was founded by Charles E. (Chuck) Williams in 1956.https://en.wikipedia.org › wiki › Williams_Sonoma_(brand)Williams Sonoma (brand) - Wikipedia., was founded in Brooklyn, New York, in 2002.
Who is the manufacturer for West Elm?
Williams-Sonoma, Inc.
Where does West Elm source their products?
The furniture retailer's LOCAL collection Keeps it Made in America. It can be tough to find affordable, Made in America goods for your home. But retailer West Elm is making things easier through its LOCAL collection, which offers one-of-a-kind products that are designed by local makers — and are locally made.May 5, 2016
How do I file a complaint with West Elm?
- Corporate Office Headquarters. 3250 Van Ness Ave. San Francisco CA 94109.
- Email. customerservice@westelm.com.
- Call. 1.888.922.4119.
- Returns.