Simply go to https://www.jcpenney.com/orders/trackorders and either log into your J.C Penney account if you're a returning customer or you can enter your order number and phone number associated with your order and obtain the tracking results. You may also track it using the J.C. Penney app.
How long does JCPenney hold online orders?
ten
What is JCPenney's return policy?
If you don't have a receipt, you can exchange your item or get a refund in the form of a Merchandise Return Voucher. Your refund amount will equal the lowest selling price of the product in the last 45 days. All non-receipted returns and exchanges at JCPenney require a valid photo ID.
How long does it take for JCPenney to refund your money on debit card?
How Long Does JCPenney Refund to Debit Card Take? It usually takes about 7 to 10 days for a refund to appear on your debit card from JCPenney. Refunds will be issued to your debit card, and in general, refunds from JCPenney are returned to the original form of payment or JCPenney Gift card.Dec 6, 2021
How do I cancel an online JCPenney order?
To change or cancel your online order, contact our Customer Care Department at 1-800-597-6453.