Wayfair has a super helpful diagram to walk you through the basics of its return policy. The most important take-away… ... If you decide to return and want to get cash back, the return shipping cost will be deducted from your refund. If you return and item and request shop credit, however, return shipping is FREE!Jun 24, 2020
How do I get a refund from Wayfair?
- Visit the My Orders section of your Wayfair account.
- An option to return will show under each item in your list of orders. ...
- Select your refund method – refund to Store Credit or original payment method (minus return shipping costs).
Do I have to pay for return shipping?
A return shipping label is a pre-paid, pre-addressed postage label that enables customers to return purchased goods back to the seller. ... When using return shipping labels, customers do not need to add postage since the product seller has already included shipping fees on the shipping label.
Does Wayfair let you keep damaged furniture?
Their return policy states that, “If an item does arrive damaged or with parts missing, please notify us within 30 days.” But if Wayfair can't replace the parts, they will have a carrier pick up the original package and send you a full replacement free of charge.Mar 22, 2019
How easy is it to return to wayfair?
Not a problem as Wayfair makes exchanges really easy. You can either place a new order before the return, then return the item you don't want and get a refund to your original form of payment or opt for store credit.Nov 1, 2021