If you have not received a claim form, please contact Customer Services on 0121 275 0500.
What do I do if my parcel hasn't arrived DPD?
- You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up.
- Enter your reference number and postcode on this page to see your options.