Community Organizations
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Potters House 757-428-7727
The Stop Organization 757-858-1360
How do I pay HRSD?
- Credit / debit card payments (no fee) Credit / debit card payments can be made online or by calling 1-844-257-6063.
- Cash, check, or money order - In person (see Payment Locations)
- Mail check or money order (PAYMENTS ONLY - not for correspondence) HRSD / HRUBS.
- Bill pay services from your private bank.
Does HRSD have payment plans?
HRSD is partnering with PromisePay to offer flexible, interest free payment plans to help you repay your past due balance.
Why am I getting an HRSD bill?
HRSD has been protecting public health and the waters of Hampton Roads by effectively treating wastewater in the Hampton Roads service area since 1940. Through HRUBS, customers receive one combined bill for water, wastewater and related public services rather than multiple bills.
What does HRSD charge for?
The wastewater treatment fee is charged by the Hampton Roads Sanitation District ( HRSD ). This fee covers wastewater treatment and maintaining operational facilities and infrastructure. The wastewater treatment fee is charged at the following rate: $6.39 per hundred cubic feet ( CCF ) (Minimum charge of $0.30 per day)
Do I have to pay HRSD?
Your HRSD or HRUBS account is automatically opened when you request water service through your local Water Utility and is mandatory for any property with an open water account that is connected to city sewer lines.