How do I cancel my Oakley order?

Can you return Oakley prescription glasses?

No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.

How do I contact Oakley?

customercare@oakley.com

Can you return custom Oakley?

Can I return my Oakley Custom product if I do not like how it looks once it arrives? No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.

How long do Oakley refunds take?

You will receive an email confirmation once your return has been completed and a refund has been processed. Please allow up to 5 business days for the credit to show on your account once the return is processed.

Does Oakley use FedEx?

Track all Oakley orders Support USPS, FedEx, UPS, DHL, Lasership or 899 couriers worldwide.

How long do Oakley Custom orders take?

Custom Eyewear Orders: Each Custom eyewear order is hand-assembled and takes between 2-7 business days to complete. Once assembled, your eyewear will ship via standard mail (5-14 business days) unless you've chosen an expedited method.

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