If you need help, feel free to email our reservations team: reservations-usa@sixt.com.
How do I contact Sixt UK customer service?
How do I cancel my reservation? You can easily cancel or change your booking on your customer account or by calling our reservations team on +44 (0) 207 0188 246.
Is Sixt a reputable company?
Don't get us wrong. Sixt is a great car rental company for many occasions. And it certainly doesn't hurt that the brand is expanding in the U.S. But if you're renting a car for a multi-state road trip, then Sixt is not a good choice.2 Nov 2021
How do I amend my Sixt booking?
Please send an e-mail to travelagency@sixt.com for change requests. Our colleagues will gladly rebook the reservation for you. Click on the button "Change booking with agency payment".
Can I change my rental car if I don't like it?
You don't need to manufacture any excuse, rental car companies will change out the car for almost any reason, including “I don't think I'd want to be seen dead in that thing!”.
Can I cancel my Sixt booking?
If you cancel 24 hours or more before your scheduled pick-up time, you will be charged a $100 cancellation fee (plus tax, if applicable). If you cancel less than 24 hours before your scheduled pick-up time, you will be charged a $200 cancellation fee (plus tax, if applicable).
How does Sixt app work?
As you touch down in a new city, you open up your SIXT app. You flick through the available rental cars and choose the one you like the look of. Once you've made your selection, the SIXT app directs you to your vehicle.
How do I find my Sixt security code?
mySixt - Your Personal Area Security code: You can find the security code in the attached PDF file of your reservation confirmation e-mail. If you have booked via a third-party provider and therefore do not have a security code, please contact the relevant service provider.
What is Sixt Express?
The SIXT Express Card is the ultimate entry level card for any customer no strings attached. Even if you are new to the field of renting, you can benefit from special services for no additional costs. The rental process is simplified, and you are granted much quicker access to rentals at reasonable prices.
Does Sixt do free cancellation?
Cancelling a reservation If you have booked a pay later reservation, there is no charge to cancel or make changes to the reservation. You can cancel or make changes here. If you are unable to make the changes you require via the website, you can also contact us via mail reservations-usa@sixt.com.
Can you cancel a car rental?
Many car rental companies' cancellation fees only go into effect if you cancel within 24 hours of your reservation. As long as you cancel before you enter the 24-hour window leading up to your reservation, you may be able to avoid the fee. Of course, not all car rental companies have the same policies.24 Jun 2021