- UPS Billing Center Support. For Domestic billing support: 1-800-811-1648. Import billing support: 1-866-493-7140.
- Freight Support. Less than truckload (more than 150 lbs): 800-333-7400. Truckload (more than 12,000 lbs): 888-682-4652. Air Freight (more than 150 lbs): 800-443-6379. ...
- Email Support.
How can I track a package with tracking number?
To track a package, locate the tracking number sent to you and enter it on the shipping carrier's website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.2021-08-01
What does UPSN shipped mean?
Your package is moving within the UPS network and is going to be delivered on the scheduled delivery date. A package can remain in this status until delivery. Packages moving long distances are often not scanned again between origin and destination.
How do packages get delivered?
Once your packages have smart labels, they travel, usually by truck, to a local or regional sorting facility. There, employees scan the labels to determine where the packages need to go. If their destination is more than 200 miles away, the packages will travel by air -- less than 200 miles, and they go by truck.2006-11-01
What is UPS My Choice and is it free?
UPS My Choice members are charged a fee for every 2-hour confirmed delivery window request, though Premium members receive two free requests with their annual subscription. Please know that we won't charge for this service until your shipment is delivered within the confirmed window.