How do I file a complaint against a seller on Amazon?

How do I contact Amazon sellers Department?

- Go to Your Orders. - Find your order in the list. - Select Problem with order. - Choose your topic from list displayed. - Select Contact seller.

Should I contact Amazon or seller?

While Amazon sells and ships many of its items directly, it also offers a variety of products through third-party sellers. If you have a question about one of these products or need to clear up an issue with an order, it's often best to contact the seller directly.Sep 16, 2021

What happens if Amazon seller doesn't respond?

If the seller does not respond even after 3 business days, or if your issue is not addressed to your satisfaction, you can submit an A-to-z Guarantee claim to Amazon. Amazon will stand by your claim and help you recover the payments made to the seller if the claim is valid.

Does Amazon have fake vendors?

When you scan through products on Amazon, the majority are not sold by Amazon, but by third-party sellers. Historically, Amazon has not carefully policed the authenticity of the products sold by these merchants. ... “It has relied on companies and consumers to report counterfeit products to shut down the seller.May 17, 2021

Can there be fakes on Amazon?

While counterfeits remain a problem for unsuspecting Amazon customers, the e-commerce giant said that "fewer than 0.01 percent of all products sold on Amazon received a counterfeit complaint from customers" in 2020.May 10, 2021

How do I contact Amazon about a bad seller?

- First, you need to see your product reviews on Amazon Seller Central. ... - Search through your product reviews. ... - Find a customer review that is 3 stars or less. ... - After selecting “Contact Buyer,” you should see a window with two options: Courtesy Refund, or Customer Review.

How can a seller get kicked off Amazon?

- Suspension vs. Ban. ... - Creating Inaccurate Listings. ... - Selling Prohibited Items. ... - Selling Counterfeit Items. ... - Ignoring Trademarks and Copyright. ... - Selling Poor Quality Items. ... - Neglecting to Address Shipping Issues. ... - Buying or Otherwise Influencing Reviews.

How do I file a complaint with Amazon?

Amazon's customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.Jun 21, 2021

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