If you want to claim a Green Dot refund for any losses, you should call the Green Dot customer service at (866) 795-7597. In case you see an error regarding your Green Dot card, you can also call the number written on the back of your card.
How do I contact Green Dot corporate office?
- Quickest option. Visit our Help center to check out top questions, quick help guides and more FAQ's!
- Have a question? Chat with us. 5am-9pm PST, 7 days a week. ...
- Still can't find your answer? Call us. Contact Customer Support at (866) 795-7597 ...
- Mail us. Green Dot Corporation P.O. Box 5100,
Does Green Dot refund unauthorized transactions?
You can make a refund request if you think Green Dot withdrew the wrong amount from your account or if they charged you twice for the same check. You can get back the amount they withdrew as well as the fees.
How do I see pending transactions on Green Dot?
- Log into the Green Dot app. ...
- Transactions may show In Process until merchant is paid (may be several hours). ...
- If a transaction is declined it may be due to insufficient funds, mismatched address or unusual activity.
Does Green Dot refund money?
If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.
How long does it take for a refund to appear on prepaid card?
[HELP] What happens to the money refunded to a prepaid visa card? Refunds back to cards (as long as they are reloadable) can take "up to" 30 days.