Family and friends may call 1-800-574-5729 and transfer funds using only Visa and MasterCard credit/debit cards. There are fees associated with telephone transactions.
How do I unlock my JPay account?
- Go to the Jpay website and open the option 'Forgot user ID'
- Enter the phone number associated with your account as prompted.
- You will be directed to the next page.
- Enter the security question that you previously set.
Why is an inmate blocked on JPay?
An inmate is generally blocked because they have received money from a credit or debit card that was reported as stolen.
Is it free to use JPay?
Use the JPay app to send money to an inmate, or, for ex-offenders, to make a community correction payment. The apps are free to download, and sync directly to your existing JPay account.
How do I set up a JPay account?
Creating a user account Once you have registered you will need to create a user account to send money or communicate with your inmate/offender. On the JPay home page, click My Account. On the My Profile page, fill in the information then click Save. To learn more about your user account click here.
What app sends money to inmates?
JPay App
How do I create a JPay account?
- On the JPay home page, click My Account.
- On the My Profile page, fill in the information then click Save. To learn more about your user account click here.
What phones are compatible with JPay app?
The new JPay mobile apps for iPhone (and iPad and iPod Touch) and Android devices put money transfers in the palm of your hand. Use the JPay app to send money to an inmate, or, for ex-offenders, to make a community correction payment. The apps are free to download, and sync directly to your existing JPay account.
How does JPay email work for inmates?
How does Email work? JPay's Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. Most inmates receive their email within 24 to 48 hours, and many can respond electronically as well. Like regular postage stamps, every Email you send requires a JPay stamp.
Does JPay charge a fee to send money?
California, the state with the largest incarcerated population, allows all three major prison money transfer operators to provide services to its prisons. JPay charges 10% on a $20 transfer, Access Corrections 18% and GTL 20%, according to the Prison Policy Initiative.11 Jan 2022
Is JPay free for inmates?
Over the last year, the prison technology company JPay has parachuted into prisons across the state with a stunning pitch: giving every inmate one of its tablets — which usually cost $69.99 — free of charge.3 Dec 2019
How long does it take JPay to send money?
Funds will be available to the inmate within ten business days - though JPay will make every effort to make funds available sooner. Please note the $0.50 bank processing fee will still be assessed by the Department of Corrections for a money order deposited to the inmate's account.