Our Client Advisors are available Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 11:00AM - 9:00PM (EST), excluding holidays.
Will Gucci repair my shoes?
If your Gucci purse, bag, luggage, or shoes are in need of repair, whether it's a gentle cleaning or a complete replacement of one part, Modern Leather Goods can get the job done while you wait.
Does Gucci have warranty?
The warranty covers any fault arising from defective parts or a manufacturing defect. For any service or repair operation, your Gucci watch must only be entrusted to one of our stores, an approved agent or be sent to the nearest service center as detailed in the service center list.
How do I return something to Gucci?
Place the item(s) back in the original packaging. Print out the invoice in your shipping confirmation email and place it in the box. Note the items you are returning as well as the reason you are returning them. Paste the prepaid shipping label on the package and drop it off at the nearest FedEx location.
Does Gucci have a warranty on shoes?
Gucci shoes come with a warranty for manufacturing faults or defects in the shoes. This does not cover wear and tear, staining or discolouration to the uppers of the shoes, If the shoes are covered by their warranty Gucci will usually either replace the shoes or return them to the manufacturer for repairs.
Does Gucci repair handbags for free?
If you are unable to make it back to the boutique that you originally purchased your bag from, you can take your bag to any Gucci boutique to have it assessed and sent off for repair.6 Oct 2020
What does Gucci ship with?
Track all Gucci orders Support FedEx or 946 couriers worldwide.
Does Gucci clean bags?
Examples of Gucci Bag Repairs Popular services include restorative cleaning of leather and suede, restoring worn handles and straps, fixing locks or hardware, repairing loops, replacing linings, restitching bags or tears. There was discolouration around the edges of the bag, the body and piping.