Chatting with Emma is Easy Getting Emma's help is easy: just click the “Need Help? Ask Emma” link in the upper right corner of the page or the “Need Help” icon on the bottom of some pages. Emma works on desktop and laptop computers and mobile devices.
How do I talk to Emma biometrics?
Chatting with Emma is Easy Getting Emma's help is easy: just click the “Need Help? Ask Emma” link in the upper right corner of the page or the “Need Help” icon on the bottom of some pages.
What is an Emma number?
Like all the other children at the orphanage, Emma wore the standard uniform— a white shirt and skirt along with plain brown shoes. Her identification number, "63194", can be seen on the left side of her neck.
How do I ask Emma where my case is?
Anytime you visit the website for USCIS, Emma appears in the corner of your screen. To check the status of your case, type in the question and Emma will give you the link to the answer.
How do I contact USCIS Emma?
If Emma cannot answer your question, she may connect you to live chat with an agent. Automated Help—Our new speech-enabled phone system answers general questions 24 hours a day. Dial 800-375-5283 (TTY 800-767-1833) and ask your question in English or Spanish.Nov 4, 2021
Can I talk to Emma?
Getting Emma's help is easy: just click on "Ask a question" in the upper right corner of one of our Web pages and type a question into her chat window. Emma will respond in writing, and if you click the speaker icon, she'll talk to you. She works best on desktop computers and will soon be available on mobile devices.Dec 2, 2015
How do I ask Emma USCIS a question?
To send your feedback or ask for technical support, please email us at askemma@uscis.dhs.gov. Please do not send questions about your personal situation or case to this mailbox; instead, check your case status online or call us at 800-375-5283.