How do I restore my Microsoft Authenticator account?
How do I restore my Microsoft Authenticator account?
- Open the app on your old phone.
- Select three dots at the top right corner.
- Select the Settings option.
- Under Backup section make sure Cloud or iCloud Backup option is enabled.
- Instal the Microsoft Authenticator app on your new phone and log in.
- Press Begin Recovery and wait for the process to complete.
What happens if I lose my phone Microsoft Authenticator?
in case you lose your phone every service has (or should has) a contingent plan. In Outlook.com (Security Info) you can configure your phone to be called(sms too) after that you can generate a new QrCode to read in a new phone.
How do I get Microsoft Authenticator on my new phone without my old phone?
As you don't have the old phone, you can't verify your identity via the Authenticator app. Please choose "Sign in another way". Choose "Call XXX+XXXXXXXX" or "TEXT XXX-XXXXXXXX. Then the system will call or text your registered phone for verification.