When experiencing a problem with your service, Xfinity customers can now schedule their own appointments using the My Account app, on their mobile device or online. ... Customers have the option to request an earlier appointment, cancel or reschedule their existing appointment from the text alert.Jun 7, 2019
How do I get Xfinity to come to my house?
If you're signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can't find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and we'll determine if service can be provided to your address.
How much does it cost for a Comcast technician to come out?
Really quick: it's good to be aware that Xfinity professional installation usually costs $89.99. Yup, no one likes surprises, especially surprises that cost almost $100. Data effective 12/14/2020. Offers and availability vary by location and are subject to change.
How long does it take to get an Xfinity technician?
between two to four hours
How long does it take for Xfinity to come to your house?
Getting Started kit Expectations Shipping of your Getting Started kit can take three to five days for standard shipping and one to two days for expedited shipping (excludes Sunday). You can activate your Getting Started kit by app, online or on your TV.
Can someone from Xfinity come to my house?
Someone 18 years or older will be present for the duration of the visit, and has an understanding of what we'll be doing (e.g., issues with current service). You've downloaded key Xfinity apps (Stream, xFi, My Account). ... All your Xfinity equipment (TV Boxes, modems, etc.)
How long do Xfinity technicians take?
Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.