Email us. Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service. Other inquiries can be sent to customerservice@netspendallaccess.com.
Why is my prepaid card locked?
“Sometimes these, these gift cards will get locked and it's really all about fraud,” he said. Experts say if an issuer is concerned a gift card is being used fraudulently, a temporary hold may be placed on the card. Oxman said these suspensions are rare and are designed to protect consumers and gift card issuers.24 Nov 2015
Why is my netspend account closed?
Me: Why? NetSpend: Due to a bank request. The only reason we close an account is due to a bank request.20 Jun 2012
Where is NetSpend headquarters?
Austin, Texas, United States
Who is the CEO of NetSpend?
Kelley KnutsonJan 2018–
How do I get my money back from NetSpend?
- Dial +1 (888) 684-4858.
- Wait out the phone queue.
- Ask to speak to the FTC refund administrator when someone picks up.
- Explain your issues and request a refund.
Also, Cash App does not accept debit cards, and thus you will have to connect the Netspend account as if it is a bank. However, upon linking, you will only be able to use Cash App as a source of funds for your Netspend card but not as a receiving platform from Netspend.