Drop off the box. Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Do not use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
Can I return my Optimum equipment to an Optimum store?
Any unopened Altice Amplifys can be returned within 14 days of the date of purchase to an Optimum store with your original receipt. Purchased devices are not eligible to be returned online. ... Only devices that have been purchased directly from Optimum can be returned to an Optimum store.
Does Optimum pick up equipment?
Find out where your nearest Optimum store is located (see Resources below for link). It will accept your Cablevision equipment, which includes cable receivers, remote controls and modems. Go into the location, find a customer service rep and tell her you want to stop your service and bring back your equipment.
How do I cancel my Optimum service?
- Call customer service on (855) 276-5255.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your cable service.
- You will receive a confirmation letter or email.
How do I speak to someone at Optimum?
Please call 855-267-8468 to speak to an Optimum representative.
Do I have to return the modem Optimum?
Drop off the box. Remember to ask for a receipt for your shipment as proof of mailing. * You can find your account number at optimum.net/pay-bill, in the upper left hand corner of your Optimum bill, or in Settings with an Altice One box. No need to return a DOCSIS 2.0 modem.
What equipment do I have to return to Optimum?
Anything you got from Optimum you have to return, like modems or cable boxes. Don't forget things like remotes or cables.2021-08-30