If you prefer to speak to a real person, you can call 0333 009 5784 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you've got a query or if you are considering becoming a HomeCare customer.6 days ago
Is there a free phone number for British Gas?
The Gas Emergency number is 0800 111 999 If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately.
What time does British Gas customer service open?
Monday to Friday 9am-5pm
Is British Gas a 0333 number?
You can contact us on 0333 202 9691 if you were a PFP Energy customer, 0333 202 9742 if you were a People's Energy customer or 0333 202 9845 if you were a Neon Reef, Together Energy or Bristol Energy customer to arrange for one of our engineers to visit your property and support you to get your supply back on.
Can I cancel a British Gas appointment?
You can cancel your British Gas appointment online with a few simple steps. A link will be sent to your registered email Id. Click on the link to gain temporary online access and cancel your appointment.
How do I speak to someone at British Gas HomeCare?
Can I speak to someone if I have a question about buying HomeCare? You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm. Or you can speak to one of our live chat team. Just click on the 'Chat' button in the corner of the screen.
How do I check my British Gas appointment?
- Access your account online.
- Choose the HomeCare account you want to check.
- If your appointment is due, you'll see a link to 'Book your annual service'. If you can't, then you're not due one just yet.
How do I cancel my British Gas Engineering visit?
- Access your account online.
- Select the 'Track, reschedule or cancel your appointment' option.
- Click 'Change booking' and confirm the new date, time and telephone number.
- Look out for an email confirming your new appointment.
Does British Gas call before?
Before your appointment On the day of your appointment, our engineer will call ahead to let you know they're on their way and to check if anything has changed. Don't worry if it has they'll still be able to continue as planned.