SMS. To verify your phone number, just enter your phone number during the signup process or go to Profile > Trust & Verification > Phone Number. You'll receive an automated message with a 4-digit verification code.
How do I reset my Mercari account?
- Please tap on Reset Password below then enter the email address you used to register with Mercari, then tap Reset Password.
- We'll send you an email with “Reset Password” in the subject line.
- Click the link in the email to reset your password.
Does Mercari ban IP?
We also collect your IP address when you use Mercari. You can turn off location information at any time in the app settings. IP address information is also used to help prevent fraudulent use of our services.
What happened to my Mercari account?
When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. To get unbanned, you can file an appeal. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace.
How do you verify your account on Mercari?
To get your profile verified, go to the Trust & Verification section on your profile. From here you can see what you've already completed and what still needs to be verified. You'll need to complete all three of our verifications to earn a new badge.
Can I make a new Mercari account after being banned?
How to make a new account on Mercari after being banned - Quora. Change name you are using, try using your middle name, a new email, open a Savings account, if you have your full name on the account your funds will transfer clean.
How do I edit my profile on Mercari?
You can change your username at any time by accessing the edit profile page by tapping here or by visiting My Page > Settings > My Profile. Just tap on your current username to edit or update.
What gets you banned from Mercari?
If you receive a notice about indefinite suspension, Mercari banned your account. You can be permanently suspended from the platform if you commit more serious violations—such as selling illegal items or committing fraud. Users who repeat a violation after they've been warned can also be banned for good.
How long does it take Mercari to verify ID?
Getting your ID verified for your Mercari Profile may take up to 48 hours. You'll need valid credit or debit card on file to get verified. Note: Other users won't be able to see your government ID.
Does Mercari track your IP address?
IP address and location information We also collect your IP address when you use Mercari. You can turn off location information at any time in the app settings. IP address information is also used to help prevent fraudulent use of our services.
Can you delete Mercari account and make a new one?
Can I re-register after closing my account? If you have previously deleted your Mercari account but want to come back, all you need to do is log in with your previous credentials.
How long are you banned from Mercari?
indefinitely
Why is Mercari verifying my identity?
As a regulated financial institution, Mercari is required to collect information on customers when accounts are opened, particular transactions are made, or certain thresholds are reached. When verifying your identity, you may be asked to provide us with current and accurate information about yourself such as: Name.
How do I activate my Mercari account?
Just tap “Sign up” from the Mercari homepage. After filling out your email, username, and password, you'll be asked to verify your phone number.
How long does identity verification take?
The identity verification process usually takes anywhere from three minutes up to one hour.
Why is Mercari asking for my SSN?
Why do I need to provide my Tax Identification Number? Mercari requires tax identification numbers to verify that the owner of the Mercari account matches the information on record with the IRS and applicable state taxing authorities.
Can you make multiple Mercari accounts?
Mercari Terms of Service currently limit accounts to one per person. Customers with more than one account risk having all accounts closed without notice, and they may be temporarily or permanently banned from our marketplace. We do, however, allow multiple accounts per household.
Can I make a new Mercari account?
Creating an account Creating a Mercari account is easy. Just tap “Sign up” from the Mercari homepage. After filling out your email, username, and password, you'll be asked to verify your phone number.
How many Mercari accounts can I have?
Mercari Terms of Service currently limit accounts to one per person. Customers with more than one account risk having all accounts closed without notice, and they may be temporarily or permanently banned from our marketplace.
Why do I have to keep verifying my identity?
Identity verification is required to prevent fraud and keep you safe from potential identity theft. Customer Due Diligence comprises of “identifying the customer and verifying the customer's identity on the basis of documents, data or information obtained from a reliable and independent source”.
Why does Mercari need to verify my identity?
Federal law requires Mercari to obtain, verify, and record the identity of each person who opens an account or conducts certain transactions. This helps fight the funding of terrorism and money laundering activities.