Turn all switches to the off position. Unplug the unit. After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. If this does not correct the issue, please call our Customer Service Center.
How do I reset my water cooler dispenser?
To do a reset, drain a few cups of water out of both the hot and cold sides of the water cooler. Then turn the switches in the back of the cooler off. Unplug your water cooler, and leave it unplugged for 24 hours. When you do turn it back on, be sure to turn the back switches on as well.Aug 7, 2017
Why is my primo dispenser not cooling?
Unplug the unit. After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. If this does not correct the issue, please call our Customer Service Center. ... Unplug the dispenser, open the drain plug on the back and remove water from the hot reservoir.
How long does it take Primo water dispenser to heat up?
If water still isn't cold, please call 866-429-7566 for assistance. Hot water is not hot. It takes 15-20 minutes after setup to dispense hot water. Make sure the power cord is properly connected to a working outlet.
How do I reset my Primo water dispenser?
Turn all switches to the off position. Unplug the unit. After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. If this does not correct the issue, please call our Customer Service Center.
What are the switches on back of Primo water dispenser?
CONVENIENCE SWITCHES – On/off switches for heating, cooling, nightlight and self-sanitization are located on the back of the dispenser. SELF-SANITIZATION LIGHT – Flashes green when sanitizing. COOLING LIGHT – Flashes blue when water is cooling. Light turns off when water is fully chilled.
How do you turn Primo water on?
Depress cool water control (light blue) downward to start water flow. 3. Release control once desired fill level is achieved. CAUTION: This unit dispenses water at temperatures that can cause severe burns.