- Step 1: Make sure that you have a computer (Mac or PC) This process requires a Mac or PC.
- Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it's connected.
- Step 3: Put your iPhone in recovery mode.
- Step 4: Restore your iPhone.
Is it possible to unlock an locked iPhone?
Only your carrier can unlock your iPhone. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete.