Standard Shipping: If you choose to use Standard Shipping, you will receive your ugg boots within 3-5 business days. (From dispatch, please allow manufacturing time too if not in stock.) Express Shipping: If you choose to use Express Shipping, you will receive your ugg boots within 1-3 business days.
Can you send in your old UGGs for new ones?
We gladly accept returns from customers who purchased their UGG® product from a retailer other than www.ugg.com, or the UGG® call center. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us. Items must be in new and unused condition.
How do UGGs come packaged?
Check the Packaging Real UGG boots come in a sturdy box made of strong cardboard material. Some people say that the real box is a one-piece box with a flip-top lid, but some also report having purchased real UGGs that came in two-piece boxes with removable lids.2021-09-18