Call 100 for a prepaid customer or 200 for postpaid customers. The customer care desk will confirm ownership by asking some simple questions such as Name, last transaction, ID number or your Mpesa balance. Message them your Phone number, Full Names, ID Number and a request to be unblocked.
How do you check if your Safaricom line is registered?
- Dial *106#
- Select your Identification document which could be your National ID, an Alien ID, Passport, Service Card or an East African ID.
- Next, key in the details of the said document and that's it.
- You should see a confirmation message noting that your service is being worked on.
How do I use MPesa online?
- This is service is available via PayBill.
- Go to M-PESA menu on your phone.
- Go to Lipa na M-PESA, PayBill option.
- Enter the banks business number (consult with bank)
- Enter account number which is your bank account number.
- Enter amount.
- Enter M-PESA pin.
- SMS confirmation received on phone.
How can I register my new Safaricom SIM card online?
- Click on the REGISTER tab.
- Input your Personal Details, Billing information, and Password First Name. ...
- Check the 'Accept the Terms of Service' box to accept the terms and conditions.
- Click on Register to activate your new account.
How do I sign into Mpesa app?
https://www.youtube.com/watch?v=9jvXI6N9b80
Can I access my Mpesa account online?
It is possible to download your Mpesa statement online by accessing Safaricom Self-care. Simply type in the URL www.safaricom.co.ke. Agree to the terms and condition and an activation number will be sent to your phone. Key in the activation number and the process is complete.Mar 5, 2019
Is there a new Mpesa app?
The new M-PESA App makes it easier to transact on M-PESA. The new app enables you to view your M-PESA balance in the home screen, Favorites lets you save your most frequently used features so that they're just a click away.Dec 10, 2021
How can I access my Mpesa online?
It is possible to download your Mpesa statement online by accessing Safaricom Self-care. Simply type in the URL www.safaricom.co.ke. Agree to the terms and condition and an activation number will be sent to your phone.Mar 5, 2019
How do I check my Mpesa balance online?
- Select "Show balance" on the Safaricom App or select Check Balance on M-PESA menu in your Safaricom sim tool kit.
- Enter your secret PIN.
- Wait for SMS confirmation message with your balance.