Orders are usually delivered within 3-7 working days depending on your location but if it takes longer than this, please allow up to 10 working days from the date your order leaves our warehouse. Some more remote addresses may incur longer transit times. Cost dependent on the weight and volume of your order.
Can you cancel an order on NHL shop?
We make every effort to process your order the minute it's placed, therefore, we cannot guarantee that changes can be made once your order has been submitted. If an update is needed, please Contact Us and we will do what we can to make it right.
Where is my NHL order?
The easiest way to retrieve your tracking number is to log into your account or fill out the Track Order form here. There you will be able to review your order information. Note: If you checked out as a guest you can track your order as well as start a return just by filling out the "Track Order" form.
How do I cancel an NHL order?
In your account settings, click on the cancel button, and follow the instructions. You may also contact Customer Support by phone toll free in the U.S. 800-559-2333 (US) (International Customers please call 1-585-736-3994) or email at nhltvsupport@nhl.com.
Who does NHL CA ship with?
Orders shipping with these methods ship via Landmark Global and FedEx.
Does NHL Shop ship to Canada?
The new Canadian online shop will be available in English and French, the official languages of Canada. In addition, Fanatics has established a distribution network in Canada with enhanced warehousing and manufacturing capabilities designed to provide faster delivery options for fans throughout the country.
How do I return my jersey to the NHL shop?
You can return your merchandise to our warehouse up to 90 days from your item's ship date. If your order was shipped within the United States, you can initiate a return at any time by visiting our Returns Center.