You can't uninstall your account on your own using the app or website.If you want your account to be deleted, you have to contact customer service via live chat, email, or phone call.If you want to cancel your account, you need to contact customer service.
Step 1: You can go to the website in a web browser.
On PC or Mac, you can use any web browser.
Step 2: Go to groupon.com to log in.
Go to the upper-right corner of the website and sign in with your email address and password.
Step 3: Click Help.
You can find it in the upper-right corner.
Step 4: Click to manage your account.
"Need help with something else?" is at the bottom of the text." "
Step 5: Click here to contact us.
There is a blue text at the bottom of the page.
Step 6: Click to chat.
This option has the fastest response time.The box on the right has an icon that resembles a speech box.You have to fill out a form before you can start a live chat.If no live agents are available, you can click the second box.You can use this form to send an email.The text below the two boxes says "".You can provide a phone number and write a message on the form before you call.
Step 7: To remove my account, type it next to the issues.
"The text "Updating Your Account Information" should be deleted and replaced with "Delete my account".The email or phone call form doesn't have this option.You will need to give a callback number if you are requesting it via phone.
Step 8: Explain what you want to do with your account.
You can use the space provided to type a message.This is important if you want to cancel your account via email.
Step 9: You can start the chat.
The green button is at the bottom of the form after you fill it out.This begins a text chat with a customer service representative.Click the green button to send your email message if you are canceling via email.24 hours is the estimated response time.Click the green button to request a callback.The estimated response time is listed at the bottom of the form.
Step 10: You can request to cancel your account.
Let the customer service representative know that you want to cancel your account after you're connected via live chat, phone call, or email.