How To Make Changes to a Western Union Money Transfer
Western Union money transfers can be used to send money to someone else.Typically, you go to a Western Union agency and give them money to deliver.People make mistakes by providing incorrect information.There are a few hoops to jump through when you need to correct these details.The process is not difficult if you have the right documentation.
Step 1: You can open the Western Union website.
You will get the most up to date information about your money transfer on this site.You can chat with a customer care representative here.They can either make the changes you need or give alternative instructions.
Step 2: You can contact us at the bottom of the page.
There are links at the bottom of the page such as "About us" or "Careers".You will find a contact us link within this series of links.The most up to date methods of contacting Western Union can be found at this link.The webpage may be different if you are using a cell phone.Try to view the full version of the website on a desktop if you can't find a "Contact us" link.There is a link at the bottom that says "view full site".
Step 3: You can chat with us in the middle of the page.
This will allow a text chat to begin.After you provide the required information, a Customer Care representative will be with you.They want to help you as quickly as possible.You should be prepared to give them any pertinent information.Sometimes the chat doesn't show up.If the chat window doesn't show up immediately, try viewing other tabs or open windows.During certain times of the day, chat is only available.If the "chat with us" link is unavailable, you may need to try again at a different time of the day.
Step 4: The form needs to be entered into.
This is the email address you use.You need to tell them why you're contacting them.This will help you find the right Customer Care agent.Different specialities are taught to agents.Pick the right reason for your chat.If you make a wrong decision, you may be able to correct it during the chat.The chat agent will tell you what is appropriate for your visit even if you choose the wrong reason.If you want, they may transfer you.
Step 5: Provide verification information to the Customer Care representative.
They will want to know your full name, email address, telephone number, recipient's name and Money Transfer Control Number.It will be on your receipt or copy of the transfer form.
Step 6: Change the money transfer as needed.
You can ask them to change your money transfer request after you authenticating your identity.Depending on security protocols, certain elements may not be changed.You might need to ask for a refund and create a new money transfer.You can contact the recipient of the money transfer.Let them know that changes are being made.While systems are updated, these changes may tie up the money transfer.
Step 7: Go to the Western Union website.
You will get the most up to date information about your money transfer on this site.You can chat with a customer care representative here.They can either make the changes you need or give alternative instructions.
Step 8: Click "contact us" at the bottom of the page.
There are a number of links at the bottom of the page such as "About us" or "Careers".You will find a contact us link within the series of links.You can find the most up to date methods of contacting Western Union at this link.The webpage may be different if you are using a cell phone.You can view the full version of the website on a desktop if you can't find a "Contact us" link.You can see a link at the bottom of the page.
Step 9: You can call us from the right side of the page.
This will show you the most appropriate phone number to call.You can speak with a Customer Care agent when you call.You may need to wait in a queue for a representative.You should have everything you used to process your money transfer.This will speed up the process.The phone number may not be appropriate for your country.If the internet address in the UK is ".co.uk", you may need to check that the Western Union website is the website the company uses for your country.
Step 10: You can call the phone number you used to make the money transfer.
You have to use the same phone number to register the transfer.This is a security feature.Refer to your receipt if you don't remember the number.You will not be able to update your money transfer over the phone if you don't have access to that number.You will have to do it in person.
Step 11: Provide verification information to the Customer Care representative.
They will want to know your full name, email address, telephone number, recipient's name and Money Transfer Control Number.This will be on your receipt or copy of the transfer form.
Step 12: As needed, request changes to the money transfer.
You can ask them to change your money transfer request after you have verified your identity.Depending on their security protocols, certain elements may not be changed.You might need to ask for a refund and create a new money transfer.If they don't accept money transfer requests over the phone, you can either go online or to a local agency.You can contact the recipient of the money transfer.Let them know that there are changes being made.While systems are updated, these changes may tie up the money transfer for a short time.
Step 13: The transfer was originated from the Western Union agency.
Look at your receipt if you don't remember where it was.The address should be on the receipt.The agency the transfer originated from can be found with this.You will need to come back again if the agency is closed.You can call Western Union by phone or internet chat.You may be able to go to a different location to process your changes if you have all of your documentation.There is a link to find location at the top of the Western Union website.You can find out if an alternate location is available by using this link.
Step 14: Bring your identification with you.
You want to make sure you have everything you need.Everything you used when setting up the money transfer will be included in this.You need your receipt and carbon copy forms.All information pertinent to the request will be included in these.
Step 15: Wait in line to speak with a person.
Money transfer changes don't have a quick line.Money transfer changes are more involved than an initial money transfer order.When you decide to update your money transfer, you will need to account for the time you are waiting in line.
Step 16: The representative should see your receipt and verification information.
All documentation should be ready when a Customer Care representative is ready to help.You will need to come back and get your documentation if you left it in the car or on the bus.You might be moved to the back of the line.You should have your identification, telephone number, and receipt ready to hand to the representative.
Step 17: As needed, request changes to the money transfer.
You can ask them to change your money transfer request after you have verified your identity.Depending on security protocols, certain elements may not be changed.You might need to ask for a refund or create a new money transfer.The recipient of the money transfer should be contacted.Let them know that changes are being made.While systems are updated, these changes may tie up the money transfer.