The verification number is included in the text message when you sign up for an account.When you input this number into the app, you don't need to verify their account.There could be a credit card problem if the app asks you to take a photo to verify your payment information.If you run into any trouble, you can learn how to verify your credit card or mobile phone number in the app.
Step 1: You need to have your payment card ready.
While rare, you may be asked to verify your payment method while making a reservation.If there is an issue with the credit card, this should happen.No matter the reason, verify your account by using the app's built-in camera feature and you'll be up and running in no time.
Step 2: Place your card on the well-lit surface.
A clear, crisp photo of your payment card is what you want the app to have.
Step 3: Line the card up so that it can be seen on the screen.
The photo will snap when the card is within the boundaries of the green box.
Step 4: The expiration date can be verified in the field.
You should double-check the listed date to make sure the app matches what's on your card.When you are done, click Done.
Step 5: If prompted, attach your photo ID.
You may be asked for a photo of your identification card.Line it up within the green rectangular boundary, if you did your payment card then lay it on a flat surface.The photo will be taken automatically.When you are done, click Done.Once the appropriate information is attached, the account will be reviewed and the attached information taken into consideration.Email will be sent about the status of your verification.If you need assistance, email support@uber.com.
Step 6: You can install the app on your phone.
If you want your account to be confirmed, you'll need a working mobile phone number.You can sign up for an account by installing the app on your phone.
Step 7: Enter your personal information when you register in the app.
You can type your name, mobile phone number, e-mail address and a new password in the provided blanks.When you're ready to go, tap "Next".If you get an error message that says your mobile number is already in use, it's because the phone number you entered is attached to another account.If you have another account, sign in with that one.You can recover the password if you tap "I can't change my email or mobile number" and follow the prompts.If you don't have another account, fill out the form at http://help.uber.com/locked-out to get help.
Step 8: Check your messages for a verification code.
An automated text message containing a verification code was sent to your mobile number.You need to enter this code into the app to confirm your account.
Step 9: The code should be entered when prompted.
After you receive the verification code, the app will prompt you to enter it.To verify your account, type it into the field if this is the case for you.You can get a new code if you don't have a text message.
Step 10: When you book your first ride, enter the 4-digit code.
Some users don't have to enter a confirmation code until they book their first ride.You will be prompted to enter the code that was sent to you via text message once you've set your pickup and destination locations.To get a new code, tap "Resend" if you don't have a text message.You can enter the code into the app.This will make sure that you are ready to ride.If you haven't received a code yet, you need to report it to the company using a form on their help site.