I'm locked out of my account and I don't know how to manage it.

We know you have better things to do.Check out the help pages.It takes less than 2 minutes to speak to an advocate.

Our systems monitor account activity and content usage to make sure there are no unusual usage patterns.A password reset, email notification, or alert may be triggered when an anomalies is detected.It can cause access to be blocked until you reset your password.Please check out our terms of use for more information.

If you get an alert about an unusual amount of activity or get locked out of your account, please follow the instructions provided in the dialog box, which may include resetting your password.