RockAuto has a consumer rating of 1.53 stars from 847 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems. RockAuto ranks 422nd among Auto Parts sites.
Is RockAuto a good deal?
RockAuto sells good-quality branded parts like MOOG, AC Delco, Timken, SKF, and all at excellent prices. However, Rockauto is an online-only parts supplier which may not suit shoppers who prefer the personal touch. Although RockAuto parts are generally good quality parts, you really do get what you pay for.
Does RockAuto ship for free?
Do you offer free shipping? Shipping is never free. Shipping costs vary widely depending on what you buy and where you are. "Free shipping” means an online store must charge everyone higher prices just to offset the cost of shipping bulky parts to a few customers in exotic locations.
How reliable is RockAuto?
ABSOLUTELY LEGIT. I have used them for parts for years. Even my Mechanics have been getting their parts from them. I see RockAuto boxes and magnets every shop I go into lately.
Does RockAuto sell fake parts?
No, RockAuto does not sell any fake parts. They only sell genuine parts sourced directly from wholesale suppliers around the world. These are the same suppliers who provide parts to all of the major car part stores in the US.8 Nov 2021
What is the best website to buy auto parts?
- Amazon. One of the most reputable platforms to buy auto parts from is Amazon.
- eBay. Most people think that eBay is a place for bidding on products, but they offer more than that.
- Advance Auto Parts.
- AutoZone.
- O'Reilly Auto Parts.
- NAPA Auto Parts.
- CARiD.
- 1A Auto.
Does RockAuto sell authentic parts?
No, RockAuto does not sell any fake parts. They only sell genuine parts sourced directly from wholesale suppliers around the world. Many people think RockAuto parts must be fake due to their low prices.8 Nov 2021
Are RockAuto parts new or used?
All parts we sell are new unless otherwise stated. We do sell many remanufactured parts. If a part is remanufactured, it will state 'remanufactured' or 'reman' in the part's description. Remanufactured parts are refurbished parts taken off of other vehicles.
Does RockAuto have OEM parts?
Rock auto has some listings of oem manufactured parts, just sold on its store. Else, the aftermarket scene it varies on the part and it's brand and what the community says about said aftermarket part. Some of the stuff rockauto sells is the same you might find at the autozone.
Where are RockAuto parts made?
Manufacturer Rebuild Times Locations
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Autoline 6-13 business days Minneapolis, MN
Cardone 5 - 10 business days Pennsylvania or Texas depending on part type
GB Reman 1-5 business days (diesel fuel injector pumps 2-4 weeks due to high volume) Long Beach, CA
Rotomaster 5-7 business days Mesa, AZ