This study is purely a research effort and any information you provide will be held strictly confidential.
How do I leave feedback for USPS?
- Use the USPS website's Email Us form.
- Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
- Speak to the station manager (postmaster) at a local post office.
- Contact the district the postal consumer and industry affairs office that handles questions for your district.
Who can I call about my USPS package?
When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
The Household Diary Study (HDS) is a multi-year research study funded by the United States Postal Service. The study has been ongoing since 1987 and the findings are reported in a report titled "The Household Diary Study".
Does USPS give rewards?
Earn Loyalty Points & Save on Shipping With the USPS® Loyalty Program, small businesses can now earn credits for eligible domestic Priority Mail® and Priority Mail Express® labels printed with Click-N-Ship® service.
What is the Household Diary Study?
From the Executive Summary: “The Household Diary Study survey, fielded continuously since 1987, aims to collect information on household use of the mail and how that use changes over time.
Is the United States Postal Service doing a survey?
The USPS Customer Satisfaction Survey is set to be performed by the clients for every USPS guest or visitor that is required to share the feedback according to his experience. The clients are allowed to perform the USPS Survey at their official website which is www.postalexperience.com/pos.
How do I email a complaint to USPS?
- Call Customer Care on 1-800-ASK-USPS (1-800-275-8777)
- Email Customer Care on postalone@email.usps.gov.
- Visit Customer Care Contact Form.
- Tweet United States Postal Service Customer Care.
- Follow United States Postal Service.
- Tweet United States Postal Service.
How do I send an email to USPS?
Postalone@email.usps.gov. This is the USPS "Postal One" service, which can answer technical questions.
How do I make a public comment on USPS?
Email comments, containing the name and address of the commenter, may be sent to: PCFederalRegister@usps.gov with a subject line of "Service Standards for Market-Dominant Mail Products” or via the Federal Register website.