It's more likely that your desire to start a computer business involves dealing with existing systems via sales, service, or support, than it is that you'll start with the next Apple or Microsoft.With the rapid changes in technology that have already led some to place us in the post-PC era, the job of a computer repair person has changed quite a bit from 10 years ago.A computer business requires many of the same skills as any other small business, such as a clear business plan, smart marketing strategy, and outstanding customer service.
Step 1: Evaluate your skill set.
It's reasonable to assume that anyone with ideas of starting a computer business already knows a lot about computers and related systems.The particulars of your training and experience, as well as your willingness to learn more, are important in determining the type of computer business best suited to your talents.Have you ever worked on a computer?Are you familiar with the major operating systems?Did you work in the computer field before?If you want to start a computer business, you need to assess your readiness.Most customers won't ask to see your degree, even if you finish a degree in the computer field.Whether through education, training, or employment, your ongoing gathering of experience is more important.It's a good way to show expertise.If you want to become a Microsoft Certified System Engineer, you can get A+ certification from the Computer Technology Industry Association.These can make your business card look legit.
Step 2: Take a look at the local market.
The local demographic, identity and needs of your target population, and the particular products and services they are likely to want are some of the things you need to consider when starting a small business.How can you tailor your business to meet these conditions?Demand for traditional computer sales, service, and support may be reduced as a result of the post-PC era.In areas with older populations and small-town and rural areas, you may find more people in need of PC repairs and support.Many of your potential customers will not purchase from you if you don't keep up with the latest technology.
Step 3: Consider your options.
Despite changing technology and consumer tastes, there are still opportunities to establish a business based on sales of computers, parts, or accessories.The key is being able to change with the technology.Many consumers find new technology to be just another layer of confusion.Setting up printers and wireless networks, data recovery and wiping, and media archiving and editing are just a few of the general set-up tasks that may still be a viable component of your business.You should be able to find a niche for your computer business if you can prove yourself to be an expert on computers and related technology and build a positive reputation.
Step 4: Put your goals in place.
Do you want to start a computer business as a side job or a source of supplemental income?Do you want to build the business into a full-time career?If you start small, you can determine the market and prospects for your business over time.If you want to keep your computer business a part-time job, you should focus on repairs and issues.If you want to build your business into a full-time occupation, you may need to sell more products and services.To build a positive reputation in the community, you will need a loyal client base.
Step 5: Stay up to date.
If your main focus is fixing obsolete desktops for customers not interested in making a change, you need to keep your expertise on emerging technologies.There is a tendency to be behind the curve when it comes to the field of computer technology.If computers are your focus, expect people to seek help and guidance with all sorts of mobile technology, from phones to tablets to watches.Being able to provide training and support on the latest devices may prove useful if you don't want to get into the mobile tech sales and/or service business.You will continue to shift along with technology if home service calls are part of your business.For the time being, you can find a good list of basic equipment at www.technibble.com.
Step 6: You should make customer service your top priority.
If you have bad people skills, your computer business is not likely to succeed.When a customer needs a computer, they expect fast, efficient, effective service that is also explained to them in a way that can be understood by computer novices.Customers who think they have lost all their important files, irate customers who want immediate help at 10 p.m., and hovering customers are just some of the customers you will deal with.You have to be able to remain calm and patient.Small businesses aren't likely to be able to match the prices of their larger competitors, so personalized service is needed to offset this disadvantage.
Step 7: Your brand identity needs to be built.
A computer business needs to make a quick and lasting impression in order to survive.If you are running your business out of your home office, you need to establish a consistent brand that shows quality and reliability.Think about your business name, logos, signs, marketing, etc.You can create a professional look for your business.It's essential that you get referrals for your business.Offer referral discounts or rewards if you hand out professional-looking business cards to existing customers.A small price to pay in order to build up your customer base is throwing in some free service.If you don't have a storefront, make your business website and/or social media presence appear professional and connected to your overall brand.
Step 8: Think about where you do business.
A successful computer business can be done out of your home, in customers homes, or in an office.Keep in mind your budget and goals for the business when weighing the pros and cons of your options.Working from home offers more flexibility and less overhead costs, but also offers less visibility and more distraction.A well-located storefront adds to your visibility and helps legitimize your business in the public's mind, but it comes at a cost and tends to lock you into a more rigid schedule.If you focus on computer repairs, working in your own shop may limit distraction and save you time and travel money, but customers may be more comfortable with you working on the equipment in their homes.When you don't take the equipment with you, your potential liability is likely to be reduced.
Step 9: There is a business plan.
A detailed business plan is the first thing you should do when starting a business.It will describe the nature of your business, the products / services you will offer, your budget, marketing plan, and target customer base, as well as project your growth for several years to come.It is the guide for your business development and your sales pitch to potential investors or financial contributors.A primer on the process of creating a business plan can be found in How to Write a Business Plan.
Step 10: Protect your business.
It's not easy to start a legitimate business, even if you do a little advertising and collect money from customers.You need to understand the process of starting a business, collecting and paying taxes, obtaining insurance, and becoming an employer in order to create a successful business.If you want to save on taxes, you should have your customers pay cash under the table and not report their income.You should pay the taxes and appear legitimate.The legal requirements of establishing a business can be found in How to Open a Small Business.The U.S. Small Business Administration website has a lot of information about starting a business.
Step 11: Become part of the group.
The community will need to support your small business in order for it to succeed.A mutually beneficial relationship can be created by engaging with and supporting the community.You can volunteer your time and expertise.You can be a supporting sponsor at community events.Even in a field that changes as rapidly as computers, you can use your advertising and branding to create a sense of stability.Regardless of the nature of your small business, you need to be visible, reliable, and provide a personalized experience that builds customer loyalty.