Ring Alarm Base Station - Ring Help Ring alarm system basic information ring help base station FAQ

You can have multiple locations on one Ring account, but you can only have one Base Station per location.

The internal battery in your Ring Alarm will keep it online for up to 24 hours.While on battery backup, you can still arm and disarm your Ring Alarm using the Keypad and the app, and if there is a break-in, your sirens will still sound.

Ring Alarm will switch over to cellular backup when internet goes down.While your Base Station is on cellular backup, you can still arm and disarm your Ring Alarm.The signal will get out if you have professional monitoring.

Before you start, you need to download the Ring - Always Home app.Make sure you have a password for your network and an ethernet cable.Make sure that your phone or tablet has a built in wi-fi.

The first time your Base Station connects to the internet, it will start a software update, which may take a few minutes.The light ring on your Base Station is blue with a spinning yellow indicator.The update is complete once the ring is solid blue.

If you are having trouble setting up your Ring Alarm Base Station within the app, you can use the base station troubleshooting tips.

Don't try to reset your Ring Alarm Base Station without help from a Ring Customer Support expert.If you are having difficulty with your Ring Alarm, please contact Ring Customer Support.

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