Find out how to restore missing channels and fix other issues by refreshing your DIRECTV equipment. Many issues, including channels missing from the guide, can be fixed by refreshing and reauthorizing your receiver.
How do I refresh my DIRECTV box?
- Go to Account overview > My DIRECTV > Manage my plan.
- Choose Refresh service under Manage & learn about equipment.
- Select Refresh Receiver.
- Wait 5 minutes. Your DIRECTV service may be interrupted during the refresh process.
How do I reboot my DIRECTV receiver?
- Unplug your receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in.
- Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
How do I get my directv signal back?
Unplug your receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.Aug 20, 2018
Why is my directv not connecting?
Reset the network connection on each receiver. If the receiver does not show that both Network and Internet are connected, or if Connect Now doesn't not work, check your cable connections and reset the router and Broadband DECA. You should also unplug the SWM power inserter then plug it back in.Sep 13, 2018
How do I reset my network settings on directv?
Select Settings & Help > Network Setup > Restore Defaults. Once the receiver has completed restoring its default settings, select Connect Now. If the receiver doesn't connect, you can reset it. Unplug your receiver and router, wait 15 seconds, plug both back in, and wait for them to reboot.Apr 30, 2021
How often should I reset my DIRECTV receiver?
It turns out that with today's receivers, clients, and DVRs, the right schedule for rebooting is about once a quarter which (not surprisingly) is about the same schedule as DIRECTV's software updates.Jun 16, 2017
Why do I have to reset my DIRECTV receiver every day?
You may want to run it overnight. The good news is that every attempt is made to save programming. This is less destructive than a reformat all and could provide you with a more stable system if you are having problems that appear to be related to the hard drive.Sep 25, 2014
Why does my DIRECTV keep losing signal?
A phenomenon called "rain fade" is one common cause of DirecTV signal loss. Rain fade happens when atmospheric conditions disrupt communication between DirecTV's broadcasting network and your home receiver.Feb 22, 2019
What does refresh your receiver mean?
Plain and simple, there's a list of channels the receiver thinks you get. It can get corrupt, and it's actually re-downloaded from the satellite all the time. ... So, there's a way to force DIRECTV's systems to reload your channel selections into their software stream. This is called “refreshing your receiver.”Oct 24, 2016
How do I refresh my DIRECTV receiver?
- Go to myAT&T account overview and select My DIRECTV.
- Choose Manage Package.
- Scroll to Manage receivers and elect Refresh receiver.
- Your DIRECTV service may be interrupted for a few minutes during the refresh process.
How often should I refresh my DIRECTV receiver?
The DIRECTV web site won't let you refresh a receiver more than once every five minutes, and it will create error flags if you do it more than three times a day. This could lead down the road to a call from DIRECTV support just to make sure everything is ok, and that would end up wasting everyone's time.Aug 15, 2018