Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
What are the works in a hotel?
There are usually management employees, maintenance employees, kitchen and wait staff (if the hotel has a restaurant), housekeeping staff members, front desk employees, and the staff who purchase supplies, perform accounting work, and provide similar support.
What does a hotel room inspector do?
As a hotel inspector, you evaluate the cleanliness and hospitality of a hotel. You may discuss matters at the front desk, review housekeeping efforts in each free room, report your findings to senior management, and travel between hotels as necessary.
What is the work of housekeeping attendant?
Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. ... Ensure security of guest rooms and privacy of guests. Perform rotation cleaning duties (e.g. steam clean carpets) as required.
What is the most important skill to have as a room attendant?
In addition to specific knowledge on cleaning, general skills that a room attendant should possess include physical strength, good communicate skills, a friendly and honest personality, and excellent time management skills. A room attendant is responsible for keeping hotel rooms adequately stocked with supplies.
What is the role of room attendant?
Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients' queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet you.
What is room attendant?
Simply put, a Room Attendant is a Housekeeper at a hotel or motel. In this job, your primary task is to keep rooms clean and sanitized, while maintaining a friendly, professional attitude that is pleasing to the guests of the facility.
What are the main responsibilities of a room attendant?
- Stock and sort supplies.
- Vacuum, clean, dust and polish guest rooms.
- Make beds, change sheets, remove and replace used towels and toiletries.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards.
- Ensure security of guest rooms and privacy of guests.
What is a housekeeping attendant?
Housekeeping attendants work in hotels and motels. They tidy and clean hallways and rooms. For example, bedrooms, bathrooms and meeting rooms. They also put in clean towels and other supplies.
What is the most important quality of a room attendant?
- Active Listener. A great room attendant should be an active listener so that he can clearly understand the needs of a guest in one go. ...
- Clear Communication Skill. Have you read the title carefully? ...
- Be Cool and Calm. ...
- Time Management. ...
- Critical Thinking.
What qualifications do you need to be a room attendant?
- High school diploma, preferred.
- Previous guest service and/or housekeeping experience.
- Experience using industrial cleaning equipment and products.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.