Since it's been awhile, the code means the box is considered “lost” because it was never activated. Customer service will have to activate and get it on your account properly. 0.2020-03-26
What does RDK 03003 mean?
RDK-03003 - Unable to Connect to Xfinity TV - X1 Error Message. ... When this error occurs, you will see the following message on your device: "We're having trouble connecting to the X1 Platform"
How do I reset my Comcast cable signal?
Call 1-800-Comcast or 1-800-266-2278 during work hours and tell the technician about the problem you're facing along with your customer account number. The technician will then do a signal reset from their own computer. This will refresh your device. This process can take several minutes.
How do I activate my small Comcast cable box?
- Visit xfinity.com/activate .
- Enter your account number and phone number.
- Wait while your cable box is activated. This may take 20 minutes or so to complete.
What does case mean on Xfinity?
7 months ago. That means the box doesn't have a working cable signal.2021-04-25
Why does my cable box Keep blinking green?
Well, if you notice the Cable Box blinking green three times in a row it indicates that there is a system update going on. If this is the case it would be best not to power off the cable box and let the system update completely. When it completes the green light should stop blinking.2021-09-26
How do I reset my Xfinity signal?
- Log in to your account at xfinity.com/myaccount using your Xfinity ID and password.
- Scroll down and select Manage Internet.
- Select Restart Modem to begin troubleshooting.
- Select Start Troubleshooting to begin your modem restart.
Why does Comcast say no signal?
If your Xfinity TV displays weak or no signal message on your TV screen, it means the TV is not receiving signal from your TV box. It can be caused by not turning off after use, not appropriately connected to the TV, or setting your TV to the wrong input.2020-09-24
How do you unfreeze a Comcast TV?
Ensure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.