What happens if package is delivered to wrong address?
What happens if package is delivered to wrong address?
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it's different from yours. The company will come and pick up the product within a reasonable time frame.
Is it illegal to keep a package wrongly delivered to you?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.1 Dec 2016
What do you do if you receive a package for someone else?
You can identify a mistaken delivery if the address and name on the package are different than yours. In many cases, you might find some similarities, but this package should be labeled for somebody else. Call customer service for the company in charge of delivering the item and tell them what happened e-book bol.com.3 Dec 2018
How do I report an Amazon package to the wrong address?
If a customer's package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.