In "My Orders", you will be able to get an overview of your order history and their status. Click "View Details" for more. If your order is "Shipped", select "Track" to check the current status of your package. You will then be taken to an overview of your recent shipping history of your package.
Why can't I see my previous orders on Shein?
If you didn't find your order in your SHEIN account, it may be because: 1. The order may have been deleted by accident, in which case you may restore the deleted order from 'Order Recycle Bin', if that is available to you.
What happens if I delete my order from Shein?
What happens if you cancel a Shein order? As we said above, in case you cancel the order that has not been shipped, the order is not sent to you. The refund is normally made to your Shein wallet within 5 business days. You can later use the money to pay for the order or withdraw it to your payment account.
Why is my Shein tracking not updating?
Reasons why my SHEIN order is not updating - Shipping company tracking error : maybe the shipping company has not updated the tracking of the package and then SHEIN does not have information to update you on tracking. - SHEIN logistics error : SHEIN may have overlooked your order and did not ship it.1 day ago
How long does it take for an order to process on Shein?
It typically takes 1-3 days to process your order. If your package exceeds the standard processing period, it's normally due to the fact that a particular item(s) requires a longer processing time.
What happens if your Shein package doesn't come?
If there is no tracking information or the tracking information shows that it haven't been delivered, then you need to contact Shein customer service or you can just open a dispute and ask a full refund. Hope it helps.
How long does it take for Shein to confirm order?
When you place an order with SHEIN we will have to process the order first. Processing usually takes 1-3 business days. Shipping time will be 6-8 working days by standard shipping and 2-4 working days by express shipping.
How do I confirm my order on Shein?
- Log into "My Account"
- In "My Orders", you will be able to get an overview of your order history and their status.
- If your order is "Shipped", select "Track" to check the current status of your package.
- Once you receive your package, confirm delivery and earn Bonus Points. (