Tracking how employee assistant program (EAP) services are used provides employers with valuable information. EAP utilization reports help employers know not only how many members are using the program but also what concerns their employees are experiencing.
What does EAP stand for *?
An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.
What is an example of an EAP?
Navigating a career change, establishing a plan for professional development, managing workplace stress and responsibilities, making travel plans, or managing relationships with coworkers are all examples of how an EAP can help employees with work-related issues and help prevent or overcome burnout.Jun 8, 2020
Can I be fired for using EAP?
Taking action, such as termination, against an employee who refuses the EAP referral or does not comply with treatment may result in claims of disability discrimination based on a perceived disability.
What is an EAP in education?
Employee Assistance Program | U.S. Department of Education. Employee Assistance Program. The Employee Assistance Program (EAP) is a confidential counseling and referral service that can help you address life's challenges.Sep 3, 2010
What are some restrictions to an EAP confidentiality policy?
When an employee seeks EAP services voluntarily, all of the employee's information, including whether he or she contacted the EAP or not, is confidential and cannot be released without written permission.Sep 5, 2017
Are EAP services subject to HIPAA?
A self-insured EAP that provides medical care is subject to the HIPAA Rules, and the employer that sponsors and administers the EAP remains responsible for compliance with the HIPAA Rules because it acts on behalf of the plan.
Who has access to EAP?
Yes, members of your immediate family are eligible to receive services from the EAP. Generally, this means if a family member is eligible to receive healthcare benefits they would also be eligible for EAP services.
How an employee can access EAP?
By phone. Call 866-640-2772. EAP advocates are available 24/7 to listen to your concerns, help guide you to a solution, and direct you to helpful resources.
How do you use EAP?
EAP counseling provides the resources that an individual might need to get help. EAP services provide 24/7 telephonic access to help. Once an individual is connected with the EAP line, they can choose to speak with a counselor, schedule in person counseling or e guided to additional resources.