Remedy Corporation was a software company that produced the Action Request System and various applications therein. It is one of the biggest and oldest names in ITSM software. Remedy is now the Service Management Business Unit of BMC Software.
What is difference between BMC Remedy and ServiceNow?
BMC Remedy operates on a Software-as-a-Service (SaaS) delivery model that uses third-party cloud vendors to deliver services. ServiceNow operates mostly on a Platform-as-a-Service (PaaS) model, allowing for a framework you can build on or customize applications from directly from the cloud.27 sept 2017
Is BMC Remedy a CRM?
Remedy Corporation, traditionally known for help desk software, extended its application suites to include CRM. This follows the acquisition and integration of relevant technology from Baystone and Pipestream.21 mar 2001
Is BMC Remedy cloud based?
Remedy Corp. ... was acquired by BMC in 2002 and now has grown into a workflow automation platform. BMC's ITSM components are available as both on-premise and cloud-based solutions.27 sept 2017