ServiceNow offers world-class technical support to every customer through a single tier, direct to expert model. Quick solution paths can be found using customer support tools such as the community, the knowledge base, and product documentation.
How do I use now support?
https://www.youtube.com/watch?v=K7QaJL5aMu8
What do you know about ServiceNow?
ServiceNow is a cloud-based company that provides software as a service (SaaSsoftware as a service (SaaSSaaS is one of three main categories of cloud computing, alongside infrastructure as a service (IaaS) and platform as a service (PaaS). A range of IT professionals, business users and personal users use SaaS applications. Products range from personal entertainment, such as Netflix, to advanced IT tools.https://searchcloudcomputing.techtarget.com › definition › So...What is SaaS (Software as a Service)? Everything You Need to ...) for technical management support. ... ServiceNow can integrate with other tools easily. For example, users can perform VMware AirWatch tasks from within the interface. ServiceNow also provides an app store of tool offerings from third parties.
What is the ServiceNow Hi portal?
ServiceNow Hi is a dedicated portal from servicenow for the customers,partners to support,troubleshoot any issues. Hi stands for High Importance issues or High Priority issues to be resolved on a time bound basis. Using Servicenow Hi portal,a customer can manage instances,task and accounts.Aug 5, 2019
How do you raise a support ticket on ServiceNow?
Escalate a case (https://www.servicenow.com/support/contact-support.html) Once in contact with Technical Support, request to speak to the Support Manager on Duty to expedite the escalation.